In Heyllave, your workspace plan and your business invoices are different things.
Your workspace plan
The plan covers workspace access and usage. Open Plan and billing in workspace settings to review the information available to your account. A workspace administrator manages these options. What you see and the actions available depend on the account status.
The plan is not an invoice you issue to a customer or a bill you owe a supplier.
Invoices issued by your business
The Invoices module records charges to your customers: line items, amounts, dates, statuses and recorded payments. Check the currency, customer, taxes and fiscal details before issuing. A new invoice is issued when you create it.
Heyllave records the transaction. Do not assume an internal invoice is a tax invoice accepted by your local authority; check which tax process and integration your business uses.
Supplier bills and payables
Payables record obligations to suppliers. Receiving a delivery, recording a supplier invoice and marking a payment are separate steps; review each history.
Where to review each item
- Workspace plan: Plan and billing in workspace settings.
- Customer charges: Invoices and payments →.
- Customer and supplier balances: Receivables and payables →.
- Business tax details: Fiscal identity and numbering →.
If something doesn’t work
The workspace plan is managed by the administrator, and what that screen shows depends on the account’s state. If you are looking for an invoice and cannot find it, first confirm which of the three records you need: the workspace plan, an invoice you issued to a customer, or a bill payable to a supplier. They live in different places with different permissions.