If you were invited
You received an email with an invitation link. The link carries the workspace you are being invited to, the role you were assigned and an expiry date.
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Open the invitation link.
You will see who invited you and to which workspace. If the link no longer works, the invitation has expired or has already been used: ask for a new one.
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Create your account, or sign in with the one you have.
- If this is your first time in Heyllave, enter your name and a password of at least 8 characters. When you are done you are already a member of the workspace.
- If you already had an account with that email, sign in and accept the invitation with one click.
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Enter the workspace.
If you already belonged to other workspaces, switch to the new one from the workspace selector at the top of the sidebar.
If you have not been invited yet
Go to the sign-in screen and enter your work email. Heyllave looks up which workspaces you have an account in and shows them so you can choose.
If you already know your workspace address you can go straight there: enter the
subdomain (your-business) and open your-business.heyllave.app.
Ways to sign in
Your workspace may allow several. These are all the ones that exist:
| Method | How it works |
|---|---|
| Password | The usual. The workspace can require a minimum length and a symbol. |
| Passkey | Fingerprint, Face ID or your device’s unlock. No password to remember or to leak. |
| Magic link | We send a link to your email; you open it on that same device and you are in. |
| Connected account (OAuth) | You sign in with an external account your workspace has enabled. |
Your workspace may also require two-step verification (MFA). When it is active, you will be asked for a second factor after your password.
The available methods can vary with the workspace’s access configuration.
Forgot your password?
From the sign-in screen, use Forgot your password?. You will get a link to create a new one; check your spam folder too. The link is single-use and expires: if it no longer works, ask for another. If your workspace uses a different sign-in method, ask the administrator which one is enabled.
What you see when you sign in
The screen has three areas:
- Sidebar (left). The workspace menu, grouped by area: Workspace, Operations, Analytics, Communication, Integrations and observability, and Account and administration. The workspace selector is at the top; your account is at the bottom.
- Content (centre). The section you are in.
- Search and notifications (top). The bell takes you to your notices. Search opens the command palette: type to find work orders, invoices, items or documents, or to jump to any section.
Shortcuts worth knowing
| Shortcut | What it does |
|---|---|
| Command palette | Search the whole workspace and jump to any section. |
| Leader key + letter | Go straight to a section. See the list under Help and shortcuts, at the bottom of the sidebar. |
Next step
- Are you the one setting the workspace up? → Set up your workspace
- Just going to work in it? → Work orders