Help center
How can we help?
Find the next step or prepare a clear message for the Heyllave team.
Start with a quick check
I cannot sign in
Check the workspace, invited email and available sign-in method.
Read guide →An option is missing
Check your role, enabled module and its settings.
Read guide →A booking needs attention
Check availability, booking status and cancellation policy.
Read guide →A message did not arrive
Check the channel, active rule and delivery error.
Read guide →Prepare your support message
Use references and a short example. Leave out passwords, access codes, private keys and unnecessary customer details.
Message preview
Opening email prepares a draft in your email app. Review and send it there; this page does not submit a ticket.