Public site brings together the tools for preparing what your customers see outside the workspace: catalog, collections, pages, forms, domains, integrations and orders.
Prepare and publish the site
- Open Public site from your workspace menu.
- Under Site, review the publication status and fill in the title and description that search engines and social networks will show.
- Under Catalog, check which items are available for the storefront.
- Create a Collection and add the items you want to present together.
- Under Pages, create your content pages and arrange their blocks: cover, text, images, products, frequently asked questions or contact.
- Review the result at the public address and choose Publish site when it is ready.
A new page starts as a draft. The slug is part of its address and cannot be changed after the page is created — before saving, make sure it is short and easy to recognize.
Receive requests and orders
Forms let you collect enquiries from the site. Open their submissions to read what each person left and continue the follow-up from Heyllave.
Orders that originate on the site appear under the Orders tab. Review their details and status there. Recording an order does not by itself confirm a payment; follow whatever collection process your business has configured.
Use a domain of your own
Under Domains, add the domain you want to use and follow the DNS values Heyllave shows. The address is not ready until your domain provider confirms those records. Keep the primary domain shown under Site as your reference, and check the verification and certificate status again after the change.
Keep the content current
Check that names, prices, descriptions and images are still accurate and appropriate for public viewing. If you change a published page or collection, review it again from the public address rather than only from the editor preview. A file being visible inside the workspace does not establish that its storefront image is published or reachable by a visitor.
For public appointment booking, see Bookings and customer booking management.
If something doesn’t work
Publishing the site and managing the catalog it shows are separate permissions: one manages the site, another enables item listing and its collections. If an item does not appear online, check that it is active, listed and priced, and that its collection is visible. An uploaded photo does not guarantee the item is publicly visible: check it from the site itself.